Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.
Investment of choice for the parents/carers
- each Academy is over-subscribed with applications for student places
- Kirkland-Rowell reports parents/carers have high levels of satisfaction with their child’s Academy where:
- Discipline with Dignity® is the norm
- their child receives high quality tuition
- their child is happy and engaged in her/his learning
- their child is free from stress of any form
- their child is taught by caring staff
- their child is taught in a world class facility
- each young person develops her/his potential
- students are confident and have high self-esteem
- the Academy communicates regularly and effectively
- the Academy assists in the development of strong moral values
- examination results are the best they can be for every child
- parents/carers have access to a full range of support
- each Academy achieves Customer Service Excellence
- parent consultation evenings and Academy events such as musical, sporting and plays are very well attended
- celebration events are very well attended
- each Academy demonstrates a relentless focus on results from the view point of the parents
- all processes are designed to ensure that parents and carers can communicate easily and effectively with their Academy
- stakeholders are regularly consulted and their views and opinions are always taken into account
